To access the course, a player must:
Anyone who has been advised to shield by the NHS or their GP, including those 70 and over, should continue to do so until at least the end of June.
Any player that falls outside of the criteria above or found not to be adhering to any of the rules communicated below will be asked to leave the course immediately. The following rules are in place for the safety of our members and our staff.
Before the round
During the round
After the round
The food and beverage facilities at Farleigh are now reopen in line with guidance from the UK government and UK Hospitality.
The opening hours of the bar is currently from 7am to 7pm Monday to Thursday, 7am to 9pm on Fridays, 6am to 9pm on Saturdays and 6am to 7pm on Sundays. Last orders will be 30 minutes prior to the closing time of the bar unless otherwise stated.
Food is also available Wednesday and Thursday between 7am and 3.30pm, 7am to 5.30pm on Fridays and 6am to 5.30pm on Saturdays and Sundays with a slightly reduced menu. Initially, the kitchen is only open five days per week, closing on a Monday and Tuesday. The days of closures may change depending on the tee sheet and business levels. The operating hours/days of operation will be closely monitored and may be tweaked further going forward. Disposable menus are available and electronic menus are available by scanning a QR code on each table.
Initially, we will be reopening with a slightly reduced team, whilst we gauge demand, so please bear with us as service may initially be slightly slower than previous. It is likely that queues will be larger than normal, however, we will work our way through all customers as quickly and safely as we can.
We are currently only accepting walk-ins and booking is unavailable at this time, however, we will constantly be reviewing this and it may change.
The customer charter highlights all of the actions and measures that have been put in place for the safety of our members, guests and colleagues. Please read through prior to your visit and should you have any specific questions or concerns, please contact a member of the team on email@example.com who will be happy to assist.
A summary of the actions and procedural changes for using the bar are as follows. Please note that all points raised are in line with UK government advice as of Wednesday 1st July and are, of course, subject to change. Please remember to use the hand sanitising facilities available to wash your hands. There will be many signs around the club and facilities, highlighting what members and visitors should do and the measures that we have put in place.
Indoor dining and drinking
Tables can be made up of a maximum of six people. Please wait by the podium (on entrance to the lounge area) and a member of staff will escort you to an empty table. Please do not go to the bar to place your order. A member of staff will come directly to your table to take your order. Please wear a mask at all times, unless seated at your table.
Outdoor dining and drinking
Tables can be made up of a maximum of six people who can be from up to six different households. To access the outside area, you must walk around the clubhouse to the terrace area. Entry to the terrace will not be permitted under any circumstances through the clubhouse.
All drinks and food will be served by way of table service. Please do not go to the bar.
Standing is permitted outside, however, as is the case with seated guests, this is strictly limited to groups of six, closely observing the social distancing guidelines which are in place throughout the club.
A covered area will be introduced outside to afford some protection from the elements.
Customers are reminded not to sit at a dirty table – please attract the attention of a member of the team who will happily clear the table for you. Please do not return your empties back to the bar when you are finished. To assist with clearance, please move all empties to the corner of your table so the staff member can easily clear away.
Please follow the signs to use the toilet and restroom facilities – please do not join the bar queue. A maximum of two people are allowed in the gents at any one time and three people are allowed in the ladies at any one time. Sinks and urinals have been blocked off/taken out of action to assist with social distancing. There is a one-way system in operation on exiting the toilets – please follow all signs.
All guests must register their details for the coronavirus 'track and trace' system prior to using the food and beverage facilities at Farleigh. Please follow the signs on the tables which will guide you through this process. Members who have pre-booked a tee time and wish to use the facilities on the same day do not need to register their details as we have enough information on your visit from the tee sheet. Any guests that may be joining you for drinks and food however must register their details. If a member wishes to use the facilities on a day that they do not have a tee time booked, they must still register their details for the track and trace system.
Cleaning measures have been dramatically increased across the whole club with ‘hot spots’ (door knobs, taps, communal surfaces etc) being wiped down every 30 minutes – UK government guidance is every 60 minutes. Staff have also been thoroughly trained as to all new COVID-related operating procedures and will have the necessary PPE at their disposal. With the exception of the chefs (who will be wearing face shields whilst in the kitchen), no PPE for staff has been mandated and is to be used at their discretion.
The above measures have been put in place for the safety of all members, guests and colleagues. Anyone found not to be following the club guidance will be asked to leave.